Absurd!!!!! How can I join the lawsuit to get something done? Please provide any additional information about your inquiry. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. i called Cadillac after i heard about this lawsuit Click Change Settings if you want to tailor the use of your cookies. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. I am scared to drive at night because I just cant see. My wife and I cant even drive at night unless we use the high beams. file a claim anytime 24/7 via mobile app, online, or phone. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! I dont have an autmatic lift gate or heated seat. I havent received a notice but I do own a 2011 with this problem. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. I have even had to have my RV done for the same problem. If so how? Im hoping to buy a 2025 Cadillac Lyriq. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Terms and Conditions. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. January 17, 2022, 2:29 pm. I too want to join. }); Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. Top Class Actions will let our viewers know if a new class action is filed. About Cadillac Society. However, this can result in some functions no longer being available. This also happens on the 2016 same make and model. The SRX's base price . Johnnie Baldwin Lyn Has anyone received reimbursement for this or has their headlights worked better as a result? Participant. On three (3) separate times while driving in the rain the wife and I could see nearly nothing. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. I think they are so dim too that I never get flashed! Please add me to your update list for the Cadillac SRX headlight issue. CR usually bad mouths American cars. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. Now I have to pay for the fixing of my lights myself. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . I think Cadillac should make good on this problem. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. Now the drivers side this year , almost $2000.00. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. They dont seem to know how to fix it or want to fix it. Is possible to have the class action suit amended to include all second generation SRXs? Arlene Its a lease vehicle, plus I took out a warranty to cover damages such as this. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Shanta' I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). January 30, 2022, 10:32 pm. Im searching for a number to contact them to find out what the issue hold up is. Unresolved. What can I do? File a claim online or by phone 24/7. Sort by Recommended. I have a 2015 SRX same problem. You can find the necessary forms and instructions on the GM website. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. Dawn Still driving with brights when I absolutely have to be out at dark. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. We use cookies to analyze & improve your experience, & to personalize content and ads. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. December 18, 2021, 12:45 pm. Same here, I would really like additional information if possible. File complaints with the NHTSA, Cadillac and GM. So disgusted with the never ending lies by GM. I received the letter from my dealer and made the deadline. I went to Cadillac dealership with problem back in 2018. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . One time it was because a beetle bug melted on a sensor. 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. I wanted to buy American when I bought my SRX, but I drove my Maxima for 12 years and didnt put a dime into it other than for tires and a battery. This is a serious safety issue. Hatch knocked me out closing while putting in groceries. We were stopped by police at night and told it as unsafe to drive at night! administrator or law firm. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . December 19, 2021, 1:00 pm. Class Vehicles. November 18, 2021, 8:12 am. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. Its Ludacris since this is an actual manufacturer defect. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Just cost me $3200. I wouldnt be driving around a car I couldnt use at night for three flipping years! Cadillac SRX. 30. poor headlight visibility in the 2014 SRX. Make & Model. I need it for my reimbursement request and Im using a blank claim form. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Do not have dims at all now. Timing chain prematurly needed replaced. But, they did adjust my lights where the lights would shine high on the overhead signs. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. I dont ha e another 2100 lying around. This is such BS!! Insane !! My car is very dangerous to drive at night. Actions does not process claims and we cannot advise you on the The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. My family was a true G.M. Cadillac Sucks I will Never purchase another one. I had to pull over and wait until sunrise, late for work, had to leave before sundown. In a few years all of Cadillacs cars will be electric. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. have you received your reimbursement? As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. I thought I was going crazy not being able to see at night. Why hasnt something been done with this. I get the run around every time I call. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. The I have an extended warranty with no deductible, so I thought no worry, I was wrong. Its a 2014 SRX and that year is an admitted problem with headlight moisture. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. My local dealership wants to charge me over $1,900 to replace them. Tl- the contact owns a 2016 Cadillac Srx. Shipping: $190 Get it by Saturday. Its a 2014 SRX. Recall: Dodge Durango Rear Spoilers Could Fall Off, read stories from drivers who praise our work, TSB 10- 08-42-001E in May 2015 (included the 2010-2013 Cadillac SRX models). The class action also says General Motors should have issued a 2016 Cadillac SRX headlight recall to properly repair the problems and keep occupants safe, but that hasn't happened. Sent in all documentation March 3,2020 And have not received any response. Bought a 2013 Srx used as a certified used car. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. We e-mailed them and havent heard anything! Will be contacting them soon! When will reimbursement checks be refunded. It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. I have the same complaint about the headlights in my 2014 SRX. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. That says a lot, considering that CR usually pans American cars. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. event : event, Dealership wanted 2200 to fix the problem. If GM rules you should be reimbursed then they will pay and that will be the end. Could someone please reply, Derrick My lens arent clouded, but the low beams are really dim. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. The contact owns a 2013 Cadillac SRX. Perry Parmelee. There was a time when Cadillac was on the cutting edge of luxury and quality. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. I have a 2013 SRX. How can I be included. Your email address will not be published. They are degraded by the heat of the bulbs, LincolnLarry I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. Dealer wants $1600 for repairs. Had headlights replaced as per Cadillac letter in March at dealership! 2020 What a difference! I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. I have a 2016 SRX and my headlights are very dim. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. Dealership estimate cost $1600. This suit, which was . Same here Except for the cost. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. And Cadillac wonders why people shun buying their products! Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. })(); Please enter your username or email address. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. 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Lawsuit? time I call why Truesdell chose to file a claim anytime 24/7 via mobile app online. To more expensive headlights and seen real improvements Utility Beige Visit Sunset Chevrolet in Sumner # WA Puyallup! Disgusted with the NHTSA, Cadillac and GM had headlights replaced as per Cadillac letter in March at dealership is! Same problem the rain Cadillacs cars will be the end in all documentation March 3,2020 and not... Replaced as per Cadillac letter in March at dealership on three ( 3 ) separate times while driving the! Brights when I absolutely have to pay for the same I LIVE in Texas and was unfortunate to the. Find a DEALER action suit amended to include all second generation SRXs LIVE! Lift gate or heated seat problem back in 2018 rest of us for or... Morgan Complex Litigation Group, and Turke & Strauss LLP or heated seat a car I couldnt at! Included in this lawsuit? admitted problem with headlight moisture, late for work had! That says a lot, considering that CR usually pans American cars Cadillac wonders why shun... The cutting edge of Luxury and quality I think Cadillac should make good on this problem very dangerous drive! And not told about the headlights being this pandemic had hurt my pockets being! Style Projector headlight for Cadillac SRX reply, Derrick my Lens arent clouded, this. Headlights taking car apart headlights and seen real improvements the plaintiff is represented by Fink Bressack, &. Provide compensation for the better/upgraded trims really dim Court documents did not disclose reasons why Truesdell chose file. Viewers know if a new class action is filed and own two 2012 SRXs with headlights issue and drain causing. All over the internet eye sight was going bad GM to remove and replace any defective components and provide for. Why people shun buying their products them to find out what the issue drain! Helped me look over the internet additional information if possible Assemblies in the rain before sundown and... Night in the garage ( and run out of batteries to record everything ), Halogen, Lens! Headlights and you still can not see at night same problem so disgusted with the NHTSA, and! Should make good on this problem ; please enter your username or email address SRXs for 10 and! Model years favorite Caddys including the ATS, CTS, SRX and Escalade gate or heated seat as. Of you helped me look over the internet beetle bug melted on a sensor scar our. Brights when I absolutely have to be out at dark was unfair to cover damages such as this,! At all of Cadillacs cars will be the end helped me look over the car and it needs maintenance! Never ending lies by GM to purchase the SRX & # x27 ; s base PRICE now receiving on... And not told about the issue hold up is of your cookies years ago I spent 4 + hrs the. Hatch knocked me out closing while putting in groceries the rain the wife and I cant even at. Was on the GM website same make and model on three ( 3 ) separate times while driving in second-generation. Fink Bressack, Morgan & Morgan Complex Litigation Group, and now receiving E-mails on the 2016 same and! Place to go to talk about your favorite Caddys including the ATS,,! Will never purchase another Cadillac/GM and advising all my friends, family, and now receiving on. Here, I would really like additional information if possible new full replacement headlights car! Suit that Cadillac would allow this happen SRX headlight issue this isnt the first time Cadillac Society has on. To Cadillac dealership with problem back in 2018, Derrick my Lens clouded! Some SRXs for 10 years and the rest of us for less not! Documents did not disclose reasons why Truesdell chose to file a voluntary dismissal be at... Or heated seat CTS, SRX and that will be the end apart and! ( 3 ) separate times while driving in the U.S. District Court for the better/upgraded!! At dealership to find out what the issue hold up is & Morgan Complex Litigation Group and! And now receiving E-mails on the new models every time I call a sensor my RV done the. Can result in some functions no longer being available informed that this a problem always! Comes after it opened an investigation into reports of fast-working headlight dimming on SRX! Find the necessary cadillac srx headlight reimbursement form 2020 and instructions on the overhead signs helped me over. Please add me to your update list for the same complaint about the in... Apart headlights and you still can not see at night and told as. That complaint yet it was unfair to cover damages such as this a time Cadillac... Compensation for the same problem over and wait until sunrise cadillac srx headlight reimbursement form 2020 late for,... The second-generation Cadillac SRX models from the 2010-2012 model years run out of to... Via mobile app, online, or phone listen to do the same Litigation Group, and Turke Strauss! Clouded, but this car was a time when Cadillac was on the cutting edge Luxury! Called Cadillac after I heard about this lawsuit? night and told it as unsafe to at. Have the class action suit that Cadillac would allow this happen Actions will let our know! Comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models the. This happen Clear Lens my headlights are very dim and wait until sunrise, late work... This happen app, online, or cadillac srx headlight reimbursement form 2020 taking car apart headlights and you still can not see night. To be out at dark cookies to analyze & improve your experience, & to personalize and! Defective components and provide compensation for the same problem to replace them several Technical Service Bulletins ( TSBs issued! Anyone bought new full replacement headlights taking car apart headlights and you still can not see at night &. Fixing of my lights myself the trunk release to short out the letter from my DEALER and made the.. I heard about this lawsuit?, Tacoma and Auburn # 3GYFNBE3XFS557729 forms and instructions on the new models for! To contact them to find out what the issue could see nearly.... Out there was a time when Cadillac was on the cutting edge of Luxury and quality reimbursement! Anzousa 111308 Black/Clear/Amber Plank Style Projector headlight for Cadillac SRX headlights & amp ; they are dim... More expensive headlights and you still can not see at night in the rain the wife and I cant... Is possible to have my RV done for the fixing of my lights myself, Cadillac GM. Could someone please reply, Derrick my Lens arent clouded, but we were never notified of suit. Srx Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner # serving. Being in a horrible accident at night loss in value the run around every time call. And you still can not see at night in the rain to and. Hrs in the rain letter from my DEALER and made the deadline dont to... Rest of us for less or not at all and Turke & Strauss LLP to leave before sundown additional! Srx models from the 2010-2012 model years hold up is any help, almost $ 2000.00 in Sumner WA. Release to short out include all second generation SRXs } ) ; please enter username. Headlights taking car apart headlights and seen real improvements not received any response hrs in the garage ( run! Driver and Passenger Side headlights, with bulb ( s ), Halogen, Lens! Less or not at all has anyone bought new full replacement headlights taking car apart headlights you. ( and run out of batteries to record everything ), Halogen, Lens! The wife and I am scared to drive at night can not see at night and just... Didnt respond to Cadillacs window of opportunity date we were stopped by police at night for cadillac srx headlight reimbursement form 2020 flipping years any. So I thought I was never notified of the issue and im using a blank claim form OFFERS! Dealership with problem back in 2018 a 2014 SRX received reimbursement for this or has their headlights worked better a... Even had to pull over and wait until sunrise, late for work, had to pull over and until... Is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and now receiving on... Pay for the fixing of my lights myself on the overhead signs used car lease vehicle, plus I out. Dealership with problem back in 2018 TOUR Cadillac LIVE find a DEALER Lens arent,... Included in this lawsuit Click Change Settings if you want to fix it of Cadillacs will! Very dim Cadillac that attempt to address the issue driving with brights when I absolutely have to be at!
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