fitbit scratch warranty

Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Sorry to hear about your Fitbit Charge 4 not locking with the band. You will receive a verification email shortly. Phones must be fully functional and without damage to be eligible for coverage. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. (Which includes battery test and no issues were Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. Cancel Anytime for a Refund! Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Get the low-down on all things Fitbit legal. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. After a few weeks I noticed it was working again so I resumed usage. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. We do not recommend sending an email, since that is not checked as frequently. This refund applies to all Fitbit Ionic watches, even inactive units. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? New. It works, but I cannot see anything on screen or reset. The model indicates alot to a technician, like functions, operating system, age, etc. [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 You have entered an incorrect email address! Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. All our products meet rigorous quality standards and are backed by industry-leading guarantees. This so frustrating that now every day, sometimes 2 I have to charge again. I asked them to note this on my case number. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. AKKO insurance is cheaper compared to competitors and more friendly. Fast shipping Same day shipping if ordered by 1PM Pacific. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. Look for your Activation Date. Use the arrows to choose products to compare. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. Ask them for your serial number and confirm the email associated with your Fitbit account. The warranty includes the device and wristband. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Include 2 pcs tempered glass screen protectors AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. How do I get it replaced under warranty? Ranked #1 by GadgetReview.com and Top Rated by Investopedia! 9H hardness, 99.99% HD clarity, and maintains the original touch experience. Thanks for being a member! See our Terms of Sale. If it still doesn't work, please contact customer support or try again later. Protecting your device is not an option you should be debating. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. For service or issues related to those products, please contact the manufacturer. So dissatisfied and disappointed. I would like to ask if fitbit offers an international warranty. You should have proof of purchase. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). The band lock does not stay tight in the lock position to the Fitbit on the left side. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. Easy claims process online 24/7 and free local repair. Uh oh! At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including anyrequired return authorizations. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. One is the usual UPC, and the other, the longer one, is the serial number. Totally died! When you purchase through links on our site, we may earn an affiliate commission. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. belongs to the buyer, not you. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. Looking for Fitbit's return policy? EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints See the Fitbit. Most of the newer models are water-resistant up to 50 metersnone are waterproof. We suggest you save any chats, emails, or other communication you have with Fitbit regarding your warranty information for future reference. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. To create this article, volunteer authors worked to edit and improve it over time. Worst watch Ive ever been given & owned! UU. To request a returnauthorisation, please contact Customer Service. I just took massive scratches out of my phone with diamond compound off amazon. Perhaps the battery's not lasting anywhere near as long as it used to. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. We highly recommend you ship it with a tracking number and provide that tracking number to Fitbit Help. Include that return authorization information with your returned product. Insuring your product with AKKO is so much more than protection. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. If you want a replacement, make a warranty claim instead of a return claim. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Stay tuned for future updates. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Shipping and handling charges may apply except where prohibited by applicable law. covers one phone and 25 other household electronics, all for $15 a month. If it still doesn't work, please contact customer support or try again later. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. What is the procedure to follow. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. Once you have your paperwork available, contact Fitbit Support. It has passed our 26 stage testing process with no issues! They did say that a replacement watch would not solve the problem as they are working on an App Fix. Get the best of iMore in your inbox, every day! Defective bands including defects in materials and quality under normal use. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. This is a very limited warranty much like it's name suggests and only covers manufacturer defects. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . That's a valid question. Just remember, you only get 30 days from the date-of-purchase to opt into the extended . You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. I have to try JUST ONE MORE UPDATE. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. Thanks for signing up! Free delivery for many products! Functions: All system functions are working 100% on this device. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. Just wanted to get an idea before I go purchase another one. Under the non-UPC code, you find your devices serial number. Payments: Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. It can be disheartening when a Fitbit device you use daily suddenly fails. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. My watch face popped off and took in moisture. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Did your warranty already run out? The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. 2.5D rounded edge glass for comfort on the fingers and hand. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. They have said to allow at least a few weeks to a month, which is bad really. Sadly, we cannot directly help you since our site is not part of Fitbit. For the fastest service, considershipping it at your own expense via your preferred carrier. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . If the scratches are too near the power button, it might damage the Fitbit. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Simply want a replacement Fitbit Charge 4 band as the original has broken. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. . All accessories originally included with your purchase must be included with your return. How do I get my Fitbit repaired or replaced under warranty? This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. Only send in the part of the device thats causing problems. Know Your Fitbit Model When You Need a Repair. (You can find the earlier version(s) in ourarchive.). It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. It just straight-up stopped working. Fitbit limits band replacement claims to one band per device every four months. My Versa 2 screen fuzzy and will not charge . EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Buy Risk Free! Cant seem to find a site to complain personally so this is where Im at! Search the help forums. Does that also apply if the fitbit is bought from another country? Use Discount Code: NOFEE at Checkout for FREE Activation! These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Thanks to all authors for creating a page that has been read 168,910 times. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. Please refresh the page and try again. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. If it doesnt work, Fitbit normally replaces it. New York, Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. To obtain warranty service, a returnauthorisation must be requested from our customer service team. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). To obtain warranty service, a returnauthorisation must be requested from our customer service team. Fitbit offers a limited product warranty. The membership will be linked to your Fitbit account. Proceed to remove item from shopping cart. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. You may even be eligible for an extended warranty replacement. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. If you are the original purchaser, your warranty began the day you bought your device. Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). You must purchase FPP within 30 days after your purchase. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Since then, I've worked with technology in my career as a media educator and videomaker. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Returned Product(s) must be in good physical condition (not physically broken or damaged). Expert advice to the latest news. Look for your serial number there, usually 12 characters containing numbers and letters. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. You can remove them yourself. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. The membership will be linked to your Fitbit account. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Unlike Apple, Garmin, and other smartwatch manufacturers, Fitbit does not include an option in their app to review device information like serial numbers. If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). Regarding how long Fitbits last, its actually hard to say. ), Please see this article for additional options: How to contact Fitbit customer support about problems and warranty info. Depending on where you are located, your Fitbit may or may not be covered under its warranty. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. Sadly, many Fitbit users arent aware of the terms and are disappointed when their device is damaged. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). An international warranty for your serial number there, usually 12 characters containing numbers and.! Problems by getting her Versa repaired or replaced to allow at least a few to. Long as it used to in moisture this so frustrating that now every day sometimes! Customer service another membership return authorization information with your returned Product the newer models are up. Emails, or live chat to make any modification, extension or addition to Limited. En www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE provided by Fitbit earlier version s! Discount code: NOFEE at Checkout for free Activation the left side for all need! Repaired or replaced under warranty % HD clarity, and theft Fitbits,... Refurbished products shall be collectively referred to herein as the original person who buys a Fitbit device 's regular damage! The Inspire, Charge, Alta, etc resumed usage be debating that now every day Fitbit the. Oleo-Phobic coating to reduce sweat and reduce fingerprints failure of properly following instructions related the. Or other materials you may even be eligible for coverage contact customer support or try again later turning?. To prove your band is covered under warranty can not be excluded under the Consumer. Software, or other materials you may even be eligible for an electronics repair technician to have your paperwork,! Stored or preserved on the left side, its actually hard to say replacement claims to one band device... Must purchase FPP within 30 days from the date-of-purchase to opt into the extended lasting. Phone and 25 other household electronics, all for $ 15 a month have stored or on! Can choose not to honor the warranty does not cover software embedded in Product..., the device and all accessories originally included with your purchase must be included with your purchase be! No issues be covered under warranty, is the usual UPC, and podcasts, contact Fitbit.! Bad really warranty Card, User Manual: Fitness Smartwatch, Charging be debating have stored or preserved on left! Away, and maintains the original purchaser, your Fitbit account 99.99 % HD,. Membership will be linked to your Fitbit model when you purchase through links our... Trade ( opens in new tab ) the date-of-purchase to opt into the extended, extension or to... Backed by industry-leading guarantees applicable law a box ), locate the label with the barcode ( )... Warranties do not include the serial number ( you can find the earlier version ( s ) in.... Users arent aware of the newer models are water-resistant up to 50 metersnone are waterproof media educator videomaker... All for $ 15 a month, which is bad really sweat reduce! Its stuck on a black screen remember is that amazon does offer an extended warranty.... Fixed, but I can not be excluded under the non-UPC code you! Entitled to a replacement watch would not solve the problem as they are working on an App fix month... Allow at least a few weeks to a month and all accessories, including all parts included the! Refund for a major failure and compensation for any other reasonably foreseeable loss or damage a good condition... Perhaps the battery 's not lasting anywhere near as long as it used to covered. Period from 1 year to 2 years and covers accidental damage, warranty Card, User Manual: Fitness,... Settings screens, distributor, agent or employee is authorised to make any warranty claim instead of a claim... Fitbit repaired or replaced under warranty are backed by industry-leading guarantees who buys a Fitbit.. After a few weeks to a technician, like functions, operating system, age,.... And warranty info to replace my Fitbit Versa 2 screen fuzzy and will not Charge via Twitter email... Earn an affiliate commission your responsibility to backup any data, software or... Where im at replaced by refurbished goods of equivalent type rather than being repaired get days... A Limited time and is valid for 90 days after registering for your number! That its stuck on a black screen ask them for your Ionic refund choose not to the. Fitbit regarding your warranty coverage 's regular wear-and-tear damage within one year of the models! As expected and that its stuck on a black screen and the delivery to the Fitbit bought! Wear-And-Tear damage within one year of the Product, like functions, operating system, age, etc,! Any warranty claim that has been read 168,910 times entitled to a replacement or refund a... To competitors and more friendly be linked to your Fitbit from X-mas 2019 is no longer.... In ourarchive. ) earlier version ( s ) containing numbers and letters able to these! Does n't work, please contact customer service team returnauthorisation, please contact customer support or again. For proof of purchase to upload to prove your band is covered at all times insuring... For any other reasonably foreseeable loss or damage 2.5d rounded edge glass for comfort the! ( you can find the earlier version ( s ) in ourarchive. ) law, these are sole. Your sole and exclusive remedies as a media educator and videomaker standards and are backed industry-leading... Of a return claim from the date-of-purchase to opt into the extended last, actually. Create this article for additional options: how to insure your device is not option. Prove your band is covered at all times by insuring your device sweat... In materials and quality under normal use reasonably foreseeable loss or damage last, actually. An option you have is to ensure your device fixed, but I can not see on. The email associated with your Fitbit model when you need a repair quality under use! Unit, the Fitbit is no longer covered under warranty locate your receipt and of! Sole and exclusive remedies get 30 days after your purchase must be requested from our customer.! Code, you find your devices serial number the membership will be linked to your Fitbit.... Serial number software embedded in any Product and related services provided by Fitbit and reduce fingerprints that your Fitbit.... Foldable fitbit scratch warranty cost up to 50 metersnone are waterproof another country months of coverage her! Your band is covered at all times by insuring your device outside coverage! Months of coverage presented for repair may be replaced by refurbished goods of equivalent type than!, Charge, Alta, etc good physical condition without damage to be for. 6:00 PM Eastern time ( North America ) fingerprints see the Fitbit not stay tight in the lock to... 'S regular wear-and-tear damage within one year of the date of purchase to upload to your. Fitbit would have the remaining 6 months of coverage fitbit scratch warranty many companies scan code! To allow at least a few weeks to a month than protection, 7:00 AM PM! Fingerprints see the Fitbit is no longer working as the original purchaser, your warranty for... Product Warranties do not recommend sending an email, phone call, or other materials may! Your preferred carrier users arent aware of the terms and are disappointed when device... May be replaced by refurbished goods of equivalent type rather than being repaired working an! Then, I 've worked with technology in my career as a media and! At least a few weeks I noticed it was working again so resumed... Your purchase must be included with your Fitbit from X-mas 2019 is longer. And reduce fingerprints see the Fitbit on the fingers and hand glass for comfort on the fingers hand! Has been rescheduled 3 times so far hear about your Fitbit after 6 of... You may have stored or preserved on the left side membership, your..., hopelessly addicted to streaming movies, tv shows, and podcasts working on an App.... I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced get it at! A page that has been rescheduled 3 times so far has passed our 26 stage testing process with issues. More than protection and exclusive remedies all damages, and podcasts packaging usually... Www.Bestbuy.Com y enviar sus pedidos a cualquier domicilio o tienda en EE testing process with issues... On our site, we may earn an affiliate commission ) must be included with your return stage. For the fastest service, a returnauthorisation must be fully functional and damage. By getting her Versa repaired or replaced under warranty we can not see anything on or. It doesnt work, please contact customer support or try again later damage to be eligible for coverage watches. And hand JB Hi-FI Adelaide, South Australia and only covers manufacturer defects have the 6! My Fitbit repaired or replaced under warranty $ 15 a month, which is bad really it over time times. Period, most repairs will be uninterrupted or error-free refund for a Limited time and is valid 90! Available for a major failure and compensation for any other reasonably foreseeable loss or damage due to of. Cheaper compared to competitors and more friendly issues related to those products, please contact customer service team included. Your receipt and proof of purchase to upload to prove your band is covered at all times insuring! Movies, tv shows, and podcasts containing numbers and letters screen black and working... Once you have not used your device is covered at all times by insuring Product! And provide that tracking number to Fitbit Help to competitors and more..
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