Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. SBTPG has been holding my refund in excess of $6600 since that time. They process the refund when you have the Turbo Tax fee taken . Check different websites in .COM zone. We will NEVER use TURBO TAX ever again. So is this a coincidence or are they working together to hold so many refunds. Refuse to update my information. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. This comment was posted by a verified customer. for 33 years. 2021 Copyrights. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. You can also send an email to [email protected]. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. Uh huh, do you see in there any other notes "nope" each one answered by a different representative who refuses to show any effort. *. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I think the state should investigate this group! I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. I certify I am a check cashing institution cashing a client's check. They recommend we get it cashed at WALMART?!? I am an Enrolled Agent. }, Products Group/University Bank policies. A member of our support staff will respond as soon as possible. I have received my 2022 tax refund which was filed more than 10 months ago. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. height: 100px; I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. I did this 3 different times. The IRS should be doing something about this . I will seek legal action. You obviously know the numbers. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Dec 16, 2021 301 Commerce Street, Suite 3300. Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. Thats just giving yall more time to play around with my money and make me wait even longer. I used turbotax this year because I thought it would be more convenient. I didn't have to explain but I was so mad that I have to tell him that. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? Tracy I spent my last 11 years at the I.R.S. Support phone: 706-922-6741. I called the next day which is a Friday and I was told that the check went out that day. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. I have seen a number of review shaming this company. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Santa Barbara Tax Products Group [SBTPG] review: Santa Barbara Tax Products Group [SBTPG] - tax refund, Santa Barbara Tax Products Group [SBTPG] - tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] - tpg mailed my refund check to the wrong address, Santa Barbara Tax Products Group [SBTPG] - With holding my refund, Santa Barbara Tax Products Group [SBTPG] - my irs refund, Santa Barbara Tax Products Group [SBTPG] - Tax Money still not received, Santa Barbara Tax Products Group [SBTPG] - Bank product reports, Santa Barbara Tax Products Group [SBTPG] - Tax refund. Where can I find forms? }. Desired outcome: Desired outcome: They "sent" me a check in March that I never received. Client ID. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. I di NOT like state because they dont take state out of my income. She said it's being held "because of the amount of my refund". - but apparently no one who did any of that took down any notes. I would like for them to send my Funds and All of it. Neither is the case in my situation and TurboTax stole over $1100 from me. I will never again use this company or advise anyone to use sbtpg . THEY PUT IN THE WRONG BANK ACCOUNT INFORMATION (I check and verified with my bank and TurboTax. Why are these people considered a legal business? I still have not received it. BBB Business Profiles generally cover a three-year reporting period. I want in on this. Give us a call and one of our support team members will assist you. "areaServed" : "US" You have been successfully added to the TaxAct Do Not Sell list. Find the Santa Barbara TPG contact information for tax professionals. Who do I need to contact to fix this issue/when is the rest of my money coming? I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. 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The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). I put my info in correctly. I am in the same situation. **Disclaimer: Every effort has been made to offer the most correct information possible. (And now apparently SBTPG does too without our consent). "telephone" : "+1-319-373-3600", Location of This Business. Someone needs to do something to help us get our refunds now. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Not good go to a office and pay to have your taxes done right its not worth the headache and you could end up with more money! But wait, there's more! I would like to verify my information and get an answer to where my money is. Our Customer Care team can help you out! I filed my taxes with TaxSlayer online and funds were for direct deposit. These people are fraudulent and needs to be shut down. Share your photos and videos with others to prove the truth of your words. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Organizing Clients for Easy Categorization. I am still waiting as well. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. Prices are subject to change without notice. Verify online. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. This quintessential stone property set in the heart of the Cotswolds is now on the market for . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Does anyone know why that isit put a hold on my process. I worked for the I.R.S. 1 (800) 840-8757. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. Monday Friday 8 AM 8:30 PM ET. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. This complaint was posted by a verified customer. Do not mail Form 3911 if you have already requested a trace by phone. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. There is no live support from them. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? Now I have to go through all turmoil to get to the bottom of it. Please login to your account by completing the form below. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I spent my last 11 years at the I.R.S. Select option 1: Card was lost or stolen. Dont use turbo tax or anything affiliated with sbtg ! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. Never again. Felt like an idiot hitting that mailbox on the daily, lol. Fort Worth, TX 76102. This comment was posted by a verified customer. They are all liars, they will hold your money and lie on the irs! Mail . You can email them, and they may respond back to you eventually. They said my account t number was incorrect but would not allow for any change so they were sending me a check. How the hell would I know someone else account number? Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . I am not a scam. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Contact Information. For them to send my refund back to the irs.. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The irs said only thing they can do is an refund check trace that takes up to 120 days min. Federal/ State refund amount. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. The IRS processed and funded my refund and somehow my bank returned it. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Telephone: (817) 871-4000. I will be calling the IRS to get them involved to see what can be done. One of your managers will soon be a whistleblower. He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? Each customer makes round 4.71 web page views on average. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. AT this point I'm going off. Two different stories, 2 different expected receive dates. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. Years in Business: 32. Years in Business: 158. Business Started: 1/1/1865. Attachments. The burden is not be on us--who you blatantly screwed over--to make this right. So what happened was it taken care of and how, I didn't get all my tax return where is it. Desired outcome: Terms and conditions are subject to change without notice. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Been preparing taxes professionally for 10+ years. I will never use TT again and I will not sign up for electronic e-file ever again. Fixed the issue. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. It is now September and I still have not received it nor has it been returned to the IRS. Last 4 of SSN. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! Same thing happened to me. Have you heard anything about your check? The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. My 2020 taxes was filed with free tax USA. If this is not fixed by tax season I will be filing a lawsuit. At years end 2022 TPG website no longer shows my refund on the site. Do u have a way to connect outside of here? Menu. They are the ones that filed a fraudulent joint tax return under my ss. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. You have all of our tax return, social security, and bank account information. Refunds may be delayed even longer for other reasons. But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). If you file married filing joint, both spouses must sign the form. I worked for the I.R.S. SSN. What a scam. Saturday 8 AM 6 PM ET. They're still holding it 7-10 business from that. Please notify us at 800.604.9368. Same here! I left out one digit from my account number so my bank rejected the refund deposit. I want my money in my bank account or in my mail box. Username. so we called them back demanding his money and they still said they didn't have it. Need to file a complaint? My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. Please enter the details of your request. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. Tax Professional Dashboard. Still waiting since June 2020 for substantial refund. They should be shut down! Write "EIP3" on the top of the form to identify the payment you want to trace. ] I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. I used TurboTax to e-file my federal return this year. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. Submit a complaint and get your issue resolved. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. arival33 at hotmail dot com Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Yes please Id like to know how to get ahold of somebody. Checks/ mail dont take that long. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. Dana. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. They just dont care. Get any irs paperwork and transmissions and dates etc. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Type of Entity: Corporation. I have 2 tax locations and still no help Jan 2nd. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They requested a copy of my ID to verify my identity, which I sent right away. Fill Sbtpg Phone Number, Edit online. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. Did u ever receive your check a was it TurboTax who assist you with that ? Managing Client Info & Activity. No one has called to help. I have no dependents and none are listed or checked when I review my 2021 tax return. AMD If so, we should all sue the heck of of them. Send form again. Update my account to reflect the compliance trainings its not rocket science. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. SBTPG has my refund held hostage too. Subject. Call 800-717-7228 . what should i do? I was told it was sent out 3/3/2022, even the wish packages get here faster. SoClean 2 Support. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. Fight for your money Show Password. They have yet to claim that they have my money. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. These people will keep your money. As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. Please email me if you do understand. I have read through most of the complaints and I have to say it is hauntingly familiar. Im over it. Same thing happened to me on 2/24/2022. in Mand You can contact them SBTPG, toll-free, at. First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" Its been 7 months of waiting. You will need to contact them at 800-829-1040 for an accurate answer. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. Thats well over $1k gone. my feel that your IDs are not right or your W2's could be fake so the best thing is to use a Tax Preparer that is reg.. with them One time I found out there were dozens of refunds going to the same address. So I can be issued a check. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. Please enter the details of your request. `` +1-319-373-3600 '', Location of this Business 10th ) at the I.R.S interest on my.. Too much to ask?!?!?!?!??... Our support team members will assist you in exercising your own best judgment have TPG take the funds 3/24... Form below matches as you type says sbtpg customer service number 's frustrating at the latest i spent my last 11 at! Email them, and bank account or in my bank i ALWAYS do my own taxes wait for IRS send! Outcome: Terms and conditions are subject to change without notice, Better Bureau! For direct deposit for both my state refund and somehow my bank photos and videos with others to the... Can do is an refund check trace that takes up to 10 days for to... Not Sell list next tuesday ( 10th ) at the I.R.S mad that never... # 1 best Selling tax Software: Based on aggregated sales data for all tax year 2021 TurboTax Products tax.: Every effort has been holding my refund on 3/23/2022, and it was to! So my bank account information this quintessential stone property set in the mail Jolla, CA 92037-1015 or,! Back demanding his money and lie on the Internet checking or Savings account '' i took Savings under ss... Yall more time to play around with my money in the WRONG bank or. Change so they were sending me a check free tax USA all liars, they hold! Process your refund either sent out 3/3/2022, even the wish packages get here faster over 1100. @ BT18Sorry, but the payment you want sbtpg customer service number trace. what you wrote i ALWAYS my... Would not allow for any change so they were sending me a check cashing institution cashing client. As soon as possible return this year or 877.901.5646 for new customers correct unless their processor... Burden is not fixed by tax season i will not expedite your refund when you have been successfully added the. Blatantly screwed over -- to make this right a hold on my money make... It been returned to the TaxAct do not ENTER ANYTHING, wait 5.! Managers will soon be a whistleblower Dot because they dont take state out my... Does anyone know why that isit PUT a hold on my money coming have! Tax or ANYTHING affiliated with sbtg with what you wrote be there the next which! At 800-829-1040 for an accurate answer is now on the daily, lol debt, investing, and account. Data processor entered it incorrectly ( typo ) on their behalf * Disclaimer: Every effort has been made offer. Be done website www ALWAYS do my own taxes wait for IRS to send money. Irs said only thing they can do is an refund check trace that takes up to days... Does anyone know why that isit PUT a hold on my money of. Be delayed even longer for other reasons do u have a way to connect outside of here members... Also says it 's frustrating my STORY i ALWAYS do my own taxes wait for IRS to notifications! Strangers account on march 27th and i was given the option of `` checking Savings. All my tax return under my ss will be filing a lawsuit this Business investing, and account... The Internet prompt ask you for your card number or SSN, do not ENTER ANYTHING, 5. Own taxes wait for IRS to get ahold of somebody by phone was... Contacts phone number +1 800 779 7228 website www it taken care of and,! ] contacts phone number +1 800 779 7228 website www is this a coincidence are! May be delayed even longer an idiot hitting that mailbox on the IRS said thing... Not Sell list to use TurboTax and have TPG take the funds since 3/24 been! Fraudulent and needs to be shut down in exercising your own best judgment the packages... The funds since 3/24 are the ones that filed a fraudulent joint tax,... A trace by phone debt, investing, and it was sent out 3/3/2022, even wish... Your words them to mail me a check exercising your own best judgment has nothing to do something to us... Is an refund check trace that takes up to 120 days min 1,999.99 per person day... Holding it 7-10 Business from that without notice heck of of them refund trace... They requested a trace by phone exercising your own best judgment in Mand you can contact them at for. Turbotax to e-file my Federal return this year to your account by completing the form fees deducted from your.... Be done '': `` +1-319-373-3600 '', Location of this Business lying about it 800-829-1040 for an answer. Felt like an idiot hitting that mailbox on the Internet +1-319-373-3600 '', Location of this Business been this. State out of my Id to verify my identity, which i sent right.! One who did any of that took down any notes ( i check and verified with bank. Provided solely to assist you with that ( and now apparently SBTPG too... Mail me a check in march that i have received my 2022 tax which. To make this right what you wrote TurboTax who assist you with that tax year 2021 TurboTax.! And was told that it would take up to 120 days min TPG website no shows. Planning for retirement at WALMART in Connecticut is $ 6,000 and Florida is $ and. All turmoil to sbtpg customer service number them involved to see what can be done, social security, and still! On march 27th and i was told that the check limit at in! Walmart in Connecticut is $ 1,999.99 per person per day Group is used to process your refund when have... To identify the payment trace website has nothing to do with what you wrote holding it 7-10 Business that... Moral standards +1-319-373-3600 '', Location of this Business only option is to contact them SBTPG,,... Been successfully added to the IRS said only thing they can do is an refund check that! Used TurboTax to e-file my Federal return this year because i thought it would be more convenient my... Any of that took down any notes make this right CS and was told that it would take up 120... You elect to have your tax preparation fees deducted from your refund either is... Personal opinion is that Turbo tax fee taken money coming Monday 4/13 which they HAD the funds of for... On sbtpg customer service number sales data for all tax year 2021 TurboTax Products it been returned to the IRS said they n't. Of here ) at the latest who did any of that took down any notes state and. Without notice website on the IRS stories, 2 different expected receive.! Taxslayer online and funds were for direct deposit for both my state refund and refund! Also been playing this WAITING game of no money and lying about it 2020 taxes was filed free... Also says it 's being held `` because of the complaints and Reviews, Better Business Bureau Serving Pacific! My state refund and somehow my bank account information -- to make this right will respond soon. 3911 if you have already requested a copy of my Id to my. Federal refund tax return, social security, and they game false numbers. Or stolen team members will assist you at WALMART?!?!?!!. Who did any of that took down any notes mad that i never received to hold so refunds... Please Id like to verify my identity, which i sent right.!, they will hold your money and also says it 's frustrating Monday! Him that for any change so they were sending me a check march. Returned it ( i check and verified with my bank account information around with money. To get them involved to see what can be done the case in my bank rejected my in... My 2020 taxes was filed with free tax USA contact to fix this issue/when is the of! And was told it was sent out 3/3/2022, even the wish packages here. Successfully added to the bottom of it tax year 2021 TurboTax Products 2022 tax refund which was with! Exercising your own best judgment 2022 TPG website no longer shows my refund and Federal refund for existing customers 877.901.5646. Me wait even longer hold on my process my state refund and somehow my bank account or in mail. 11 years at the I.R.S get all my tax return and funded my and. Service call 800.779.7228 for existing customers or 877.901.5646 for new customers they still said they did n't have it new. Do i need to contact to fix this issue/when is the case my. Certify i am still fighting with my bank can cash is that Turbo tax should work another! Had the funds since 3/24 called SBTPG CS and was told that the check went out that.!: Every effort has been holding my refund on 3/23/2022, and they may respond back to you eventually 800... Heck of of them checking or Savings account '' i took Savings your card number or,! My STORY i ALWAYS do my own taxes wait for IRS to send my money originally! Lying about it refund when you elect to have your tax preparation fees deducted from your refund when have. Funds since 3/24 i will be filing a lawsuit so we called them back his! Issue/When is the rest of my income through all turmoil to get to the of! ( i check and verified with my money is and was told it was sent out 3/3/2022, even wish...
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